AGB

These Terms of Service govern access to and use of petitemendigotex.shop, including purchases made through the website.

By accessing the website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Mandatory consumer protections applicable in Germany remain unaffected.

1. Online Store

petitemendigotex.shop operates an online retail store accessible through the domain petitemendigotex.shop.

References to “we,” “us,” and “our” in these Terms refer to petitemendigotex.shop.

References to “you,” “customer,” or “user” refer to persons accessing or purchasing through the website.

2. Eligibility

You may use the store only if you have the legal capacity required to enter into the relevant transaction or are acting with appropriate authorization.

You must not use the website for unlawful purposes or attempt to interfere with store functionality, security, checkout, payment systems, or other users.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability information.

Colors and visual details may appear differently depending on display settings, photography, lighting, manufacturing variation, and device characteristics.

Minor differences that do not constitute legal non-conformity do not automatically entitle the customer to remedies beyond those provided by applicable law.

Nothing in this clause limits statutory rights relating to defective or non-conforming products.

4. Prices

Prices applicable to an order are displayed through the store and checkout before the customer submits the purchase.

For sales directed to German consumers, required pricing information should be presented in accordance with applicable German rules. Shopify's German selling guidance specifically notes requirements concerning VAT-inclusive pricing.

If an obvious technical pricing error occurs, we may contact the customer before fulfillment where permitted by law.

5. Orders

Adding a product to a shopping cart does not reserve inventory.

When a customer submits an order, the customer is making an offer to purchase the selected products under the conditions displayed during checkout.

The contractual process may also be governed by order confirmation and acceptance information presented through Shopify checkout and subsequent transactional communications.

We reserve the right to reject or cancel orders where permitted by law, including situations involving unavailable inventory, suspected fraud, payment failure, obvious technical errors, delivery restrictions, or unlawful transactions.

If we cancel an order after receiving payment, the relevant amount will be refunded.

6. Payment

Customers must provide valid and accurate payment information.

Available payment methods are displayed during checkout and may differ depending on location, currency, Shopify configuration, and payment-provider availability.

Payment services may be provided by independent payment processors subject to their own terms and regulatory requirements.

7. Shipping

All eligible orders receive free standard shipping.

The estimated standard delivery timeframe is 15–20 days.

Full delivery conditions are explained in our Shipping Policy.

Customers are responsible for providing complete and accurate delivery information.

8. Transfer of Risk and Delivery

Risk in consumer transactions will transfer in accordance with applicable mandatory law.

A customer is not required to accept contractual terms that unlawfully transfer transportation risk contrary to mandatory consumer protection.

If a shipment is lost or damaged, customers should contact us so that the circumstances can be investigated.

9. Withdrawal and Returns

Qualifying consumers purchasing online may have a statutory 14-day withdrawal right under German distance-selling rules.

Detailed conditions, procedures, refund information, and statutory rights are set out in our Return and Refund Policy.

Nothing in these Terms limits mandatory rights concerning defective or non-conforming goods.

10. Order Changes

Customers should contact us as quickly as possible if they wish to change or cancel an order.

We cannot guarantee that an order can be modified after fulfillment processing has begun.

Where modification is impossible, applicable statutory rights remain unaffected.

11. Customer Accounts

If customer-account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials.

Customers should notify us if they reasonably believe that an account has been accessed without authorization.

We may restrict account access where necessary for security, fraud prevention, or compliance purposes.

12. Acceptable Website Use

You must not intentionally introduce viruses, malicious software, automated attacks, scraping systems that materially interfere with store operations, unauthorized code, or other harmful technology.

You must not attempt unauthorized access to customer accounts, servers, databases, payment systems, checkout systems, or administrative functionality.

13. Intellectual Property

Website content, original text, branding, graphics, layout, and other protected materials may be owned by petitemendigotex.shop or used under appropriate authorization.

You may access store content for ordinary personal shopping purposes.

You may not reproduce, distribute, exploit, or commercially use protected store content without authorization unless permitted by law.

Third-party trademarks remain the property of their respective owners.

14. Third-Party Services

The store may use third-party services such as Shopify, payment providers, shipping providers, analytics services, or other applications.

Third-party services may be governed by separate terms and privacy policies.

We are responsible for our own legal obligations but cannot alter the independent legal obligations of external service providers.

15. External Links

Our website may contain links to third-party websites for convenience or functionality.

We do not control independent third-party websites and are not responsible for their content, availability, or privacy practices except where applicable law provides otherwise.

16. Reviews and User Content

If users are permitted to submit reviews, comments, photographs, or other content, submitted material must not be unlawful, defamatory, fraudulent, abusive, infringing, or intentionally misleading.

We may moderate or remove content where reasonably necessary to protect legal rights, customers, or website integrity.

17. Fraud Prevention

Orders may be reviewed using reasonable fraud-prevention and security procedures.

We may request additional information where reasonably necessary to verify a transaction.

A legitimate customer will not be deprived of statutory consumer rights merely because an order undergoes reasonable fraud screening.

18. Errors and Availability

Website information may occasionally contain typographical, technical, pricing, inventory, or other errors.

We may correct errors and update information.

Where an error materially affects an already-submitted consumer order, the situation will be handled in accordance with applicable contract and consumer law.

19. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by mandatory law.

In particular, statutory liability that cannot legally be waived remains unaffected.

Any contractual limitation in these Terms must therefore be interpreted subject to mandatory German and EU consumer law.

20. Force Majeure and Events Outside Reasonable Control

Delivery or performance may be affected by circumstances outside reasonable control, including severe weather, natural disasters, transport disruptions, customs disruptions, strikes, public emergencies, infrastructure outages, or governmental measures.

Where such circumstances occur, we will make reasonable efforts to communicate material delays and perform contractual obligations as soon as reasonably possible.

Mandatory customer remedies remain unaffected.

21. Privacy

Use of the website involves processing certain personal information.

Our Privacy Policy explains our data-processing practices and customer rights.

22. Changes to These Terms

We may update these Terms to reflect changes in business operations, legal requirements, Shopify functionality, or store procedures.

Changes will not retroactively remove rights that customers already possess under completed contracts or mandatory law.

23. Governing Law

These Terms are intended to be interpreted in accordance with applicable German law for transactions directed to consumers in Germany.

Where a consumer benefits from mandatory protections that cannot lawfully be excluded by a choice-of-law provision, those protections remain unaffected.

24. Severability

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid provision will not be interpreted in a manner that removes mandatory consumer protections.

25. Contact

Questions concerning these Terms or orders may be sent to:

petitemendigotex.shop
Email: info@petitemendigotex.shop